Derby County Community Trust

CPIT M365 & Red Hot Teams Culture Case Study

Derby County switch to Microsoft 365 Business Premium

CPIT uses Microsoft 365 and their Red Hot Teams Culture apps to help Derby County Community Trust as they work to enhance local communities.

As a local charitable institution, Derby County Community Trust uses the power of football to improve lives through sport, physical activity, and education.


Derby County Community Trust upgraded to Microsoft 365 Business Premium on 125 seats.

Follow-on work with managed services around IT support, security management, Office 365 & Teams adoption.

CPIT’s Red Hot Teams Culture apps help increase engagement by over 40%.

Derby County Community Trust see expediential Microsoft Teams adoption growth.


SECURITY. The Trust hold a lot of personal sensitive information; a recent security review highlight several vulnerabilities.

ENGAGEMENT & COLLABORATION. Engagement was low, there was a lack of understanding around how people were feeling.

They had Teams but it wasn’t been used.


CPIT was well positioned to help with their Microsoft 365 Security & Compliance packs. Each pack replaces repetitive and costly discovery sessions with one-off, fixed-price, fixed-scope bundles that address 95% of customers’ security and compliance needs with:

  • Identity Management
  • Advanced Threat Protection
  • Data Loss Prevention
  • Device Security

The Trust purchased all four packs and decided to upgrade from Office 365 to Microsoft 365 Business.

CPIT’s own Red Hot Teams Culture, a collection of 5 engagement apps addresses Microsoft Teams adoption and people engagement.

  • How you doing?
  • Idea Box
  • Cheers for Peers
  • How’re we doing?
  • About me

The Trust signed up to CPIT’s Adoption Plan 1 managed service which also includes an Office 365 Digital Enablement Solution and Support.

CPIT’s Red Hot Teams Culture apps have pivoted with our organisation taking them from a lifestyle choice to engage our 125 employees into a lifeline to support their collective mental health through the challenges COVID-19 has presented us with. The changing attitude towards working remotely has driven the ability to connect, communicate and collaborate.

The strain on the mental health of our colleagues is something we have recognised and the Red Hot Teams apps have given us an alert point to enable us to fast track mental health and psychological support to staff in emotional crisis.

Simon Carnall, Head of Community, Derby County Community Trust


• Increased safety, for the personal information the trust holds with enterprise-level security.

• Opened up a move to Teams, improving on their previous email-only collaboration model. Users can now work together in one place, use Teams chat and video to support each other more quickly.

• Improved engagement, How you doing results have increased from an average of 6.3/10 each week to 8.9/10 meaning their employees are collectively over 40% happier!


Let’s Talk 

Jordan Lake

Microsoft 365 Hero, CPIT