“The implementation process was very smooth and straight forward. We now have a wider database for both clients and suppliers and we are able to track the various stages of a project much easier and clearer. The biggest benefit is to be able to find information quickly about a file, without physically looking at a file.“

Yvonne Colucci, Managing Director, Odyssey International DMC

WE IMPLEMENTED SALES PROFESSIONAL CRM FOR ODYSSEY INTERNATIONAL, IMPROVING THEIR VISIBILITY OF EVENT SCHEDULES AND INTERLINKING RECORDS

Odyssey International are a destination management company based in Ireland. They are experts in incentives, meetings and conferences, and handle from the initial interest through to booking of the event.

Bam Boom Cloud UK

“Working with Bam Boom Cloud has been excellent – we loved it. Working with Jennifer Davison was so easy, always constructive and on point.”

– Yvonne Colucci, Managing Director, Odyssey International DMC

THE
CHALLENGE

Odyssey International were originally using a flat file database system, hosted on their network drive, which had been developed especially for them and was completely bespoke.

Their previous system required the manual copying and creation of folders to link back to. This system wasn’t going to be capable of handling Odyssey International’s constant growth.

THE
SOLUTION

We implemented the Sales Professional CRM system for them, consisting of Accounts, Contacts, Leads and Opportunities. It was important for Odyssey International to have a structured ID reference, which reflected their current ID format.

This helped to provide visibility of when events are scheduled for. More importantly, the records are interlinked. This means it is easy to be able to see who the returning clients are, where they have visited before and what their previous requirements were.

“ The implementation process was very smooth and straight forward. We now have a wider database for both clients and suppliers and we are able to track the various stages of a project much easier and clearer. The biggest benefit is to be able to find information quickly about a file, without physically looking at a file.”

Yvonne Colucci

Benefits of Sales Professional to Odyssey International:

  • CRM system with structured ID reference
  • A wider database for both clients and suppliers
  • Simpler and clearer tracking of the various stages of a project
  • Interlinked records
  • Less manual processes
  • A system capable of growing with their business

“ I designed our own specific CRM myself more than 10 years ago with a software technician. While it worked very well, it had huge limitations. It was getting old and clunky. It served us well for more than 10 years, but it was time we moved on to a more sophisticated CRM to add more tools to the system, especially for pure sales.

We loved our experience with Bam Boom Cloud. Jennifer Davison is a gem to work with. She listens, thinks and always comes back with a solution and feedback. We are delighted with our choice of working with Bam Boom Cloud and love the CRM. Thank you everybody.”

Yvonne Colucci

Yvonne Collucci

Would you recommend us?

“Yes!”

Has your business outgrown your current systems?

Does your business have too many manual processes? Then get in touch and we’ll be more than happy to chat through your problems and see how we can help.

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