From our remote IT and Tech Support, to adoption and security. We have a range of packages that can be tailored for your business.
Simple per user, per month plans.
Not just IT Support!! We want to give you more. Tools that support your Digital Adoption and enhance your Security. Helping you maximise your investment in Office 365.
Choose a plan that works for you…
Plan one: Adoption.
Get the most out of O365 with Red Hot Teams Culture, outcome based training, and Microsoft licence management.
Plan two: Adoption and Security.
Proactively manage O365 security plus raise awareness of GDPR, phishing threats and data security.
Plan three: Adoption, Security and IT support.
Remote support with options for escalation to site.
Plan four: Tailored.
If you need escalation to site, out of hours or 3rd line only then our tailored IT Support Plan 4 is for you, contact us for a price.
An experienced helpdesk team you can trust.
Our Microsoft certified team of technicians have been supporting IT systems for over 25 years so your business is in safe hands.
Real stat: 97.1% positive feedback.
We don’t just want to give you great service, we want to WOW you! In 2 and a half years we’ve received nearly 7,500 individual pieces of feedback on helpdesk tickets, 97.1% of which were positive.
We’ll look after your digital strategy.
As a Bam Boom Cloud client you get a dedicated Technical Consultant, as well as keeping you up to date with the latest technologies, their job is to ensure you have a Digital Strategy which is aligned to your business vision and how you want your people to work.
Plan 1Adoption
n/a £POA
Per User- Telephone Availability: 8-6 Mon – Fri
- Maximum Support Hours Per Month: Unlimited**
- Microsoft Licence Management*
- O365 Digital Enablement System
- Bam Boom Cloud Red Hot Teams Culture – 4 X apps
- Account Manager
- Evergreen Strategy Planning
Plan 2PLAN 1 + SECURITY
$ £POA
Per User- Telephone Availability: 8-6 Mon – Fri
- Maximum Support Hours Per Month: Unlimited**
- Microsoft Licence Management*
- O365 Digital Enablement System
- Security Awareness Training
- Bam Boom Cloud Red Hot Teams Culture – 4 X apps
- O365 Security Management
- Account Manager
- Evergreen Strategy Planning
Plan 3PLAN 2 + IT SUPPORT
$ £POA
Per User- End User IT Support, 1st & 2nd Line, Remote
- Telephone Availability: 8-6 Mon – Fri
- Maximum Support Hours Per Month: Unlimited**
- Microsoft Licence Management*
- Administration of Users
- 3rd Line Support, Remote
- O365 Digital Enablement System
- Security Awareness Training
- Bam Boom Cloud Red Hot Teams Culture – 4 X apps
- O365 Security Management
- Account Manager
- Evergreen Strategy Planning
Plan 4TAILORED
$ CALL
Esc to site, OOHs, 3rd line- End User IT Support, 1st & 2nd Line, Remote
- Telephone Availability: 24/7
- Escalation to Site***
- Maximum Support Hours Per Month: Unlimited**
- Microsoft Licence Management*
- Administration of Users
- 3rd Line Support, Remote
- O365 Digital Enablement System
- Security Awareness Training
- Bam Boom Cloud Red Hot Teams Culture – 4 X apps
- O365 Security Management
- Account Manager
- Evergreen Strategy Planning
*Licence management only, Support restricted to licenced product only. **Subject to fair use. ***Available as Block hours bolt on purchase
Want to find out more?
Want to learn about the different prices and options available?
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