Get ahead of the technology curve,
bin out-dated IT products
THE PROBLEM
Omni-channel failings
Typically systems are not configured to cross the boundaries between wholesale, bricks and morter, ecommerce and social. Or, if they are, they are clunky and difficult to utilise. The customer relationship is not unified in one system that creates an holistic relationship so that retailers can personalise products and service to the shopper in all channels. Today’s tech-savvy consumer expects retailers to provide the best shopping experience possible.
THE SOLUTION
Agile thinking + Data foundation
Agile thinking is the key to success in the retail sector, you need to use the data in order to figure out what works for your business and your customers. Creating personalised user experiences, customised preferences and appealing to customers whether thats online or instore.
Using our retail package of Dynamics 365 and Dynamics NAV which encompasses every activity in your business from the shop to the head office, from POS terminals through warehouse and merchandising, as well as all operations executed in the back office.
Key Benefits
Enhanced sales processes and their financial reporting – from each store to the head office
Significant reduction of manual operations
Reduced queue time and increased customer satisfaction rate
Management of complex transactions, special offers and coupons and loyalty programs
Enhanced planning and forecasting
